According to the UN (United Nations Organization), Argentina is the most developed country in Latin America in terms of life expectancy, literacy, schooling level and income per capita indicators.
Argentina has been often considered the "Latin American Europe". This cultural affinity with Northern and European countries is due to the number of immigrants coming from the old continent at the beginning of the 20th century -especially from Spain, Italy, France, Austria, etc.- and also to the great American influence on the region. All of the above provides fluency and affinity to each interaction.
In Argentina, call center outsourcing shows important competitive advantages regarding the costs of the main supplies required for this activity: electricity, telecommunications and labor force, all of which represent 70% of the total costs.
Besides, the public sector benefits call centers with tax reductions as an incentive to the activity.
Apex works actively from the associations it leads in order to encourage more governmental support to the industry.
Building platforms to provide business outsourcing processes for local and foreign companies has become possible due to the high competitiveness exhibited by Argentina in terms of costs.
Argentina offers full connectivity nodes where the leading international providers interconnect. Thus, we have multiple access routes to the telecommunication networks and gain world communication coverage through optical fiber networks in the Atlantic and Pacific Oceans.
In addition to this, our country is crossed by telephone, data transmission and Internet access networks belonging to the leading world operators.
The level of education of the Argentine society since the last century has been one of the highest in Latin America. The ratio between university students and the total population is the largest in the region, and can be compared to that in developed countries.
Call Centers in Argentina
Today, there are approximately 40 companies -most of them of national capital- devoted to this industry. Important international firms have already chosen Argentina for call center outsourcing.
For this activity, a total of about 20,000 jobs are estimated by the end of 2006 in Argentina.
Argentina is the best option for call center services outsourcing in terms of highly qualified human resources, competitive costs, telecommunications infrastructure and high quality management.
 Where we are
Outsourcing in Argentina
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