2006.07.10
We, together with Cisco Systems, have trained the first 60 people in order for them to work as Customer Care Representatives.
Cisco Systems provided the curricula for the course on ´IT Essentials I-Hardware and software´. The certificates were handed out on May 17th. in the city of Cordoba. The agreement signed between Cisco and Apex, through which 500 people are to be trained, was presented at that opportunity as well. Authorities of Cisco, Apex, the National Technological University and Proydesa attended the event; we also counted with the support of some national and provincial civil servants.
2006.07.10
In December 2005, we received the “Top Center Award 2005” from one of our main clients in the USA, in acknowledgement of our work and performance. We compete with fourteen call center service providers that the company has around the World and even in the USA.
2006.07.10
From January 2006 on, we will start rendering technical support services to one of the main ADSL service providers in Argentina.
2006.06.16
The agreement between the Ministry of Labor and the National Faculty of Languages, through which 1000 people shall receive English training prior and after their incorporation to the company is still current. Indeed, 600 people who were trained have joined us so far. In this course, which has been tailored for Apex and customer care oriented, people basically practice oral expression, fluency and the neutralization of their accents.
2006.05.30
We opened a new contact center in the city of Cordoba, in the emblematic building on the corner of Colon and General Paz Avenues. This building has 1159 workstations.
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